Firestone Complete Auto Care

Service was great. I dropped it off for an unscheduled visit and they were able to complete my oil change and a few other things within 2 hours. Both associates were really friendly.

DO NOT USE THIS LOCATION. My first experience, I scheduled an appointment to get my tire patched up. Took them 5 hours to tell me it’s ready, weirdly enough my car was in the same spot as when I dropped it off. Come to find out, I get stranded because the tire was NOT fixed or patched or even touched. Second time using this location. I schedule an appointment on a Wednesday for a drop off Oil Change Saturday. They call me Thursday to tell me that they can’t do the time I scheduled and if we could drop off the car at 7am. I did what they ask to accommodate them, since I told them I would need the car back at 10:30am, they agreed. By 7:30am they emailed me an invoice letting me know I owe $80 (they were quick to this considering my car wasn’t touched). Very bold of them. At 10am, I call to check on the car and they tell me that it will take another hour. Then lied and said they called us and spoke to one of us. Then said they were still working on last nights cars (even though I schedule

I’ve taken my Jeep/challenger here multiple times for multiple different things. They have always been awesome about keeping me up to date on what’s happening and even inviting me into the shop to look at it with my own eyes and patiently explaining what the problem is. I definitely recommend this shop! Services: Electrical repair, Air & cabin filter replacement, Tires, Oil change