Caliber Collision

The advisor (Jesse) who looked at my car was great. He went over the damage done to my car and what they would do to fix it. He suggested several options escalated by what would be found out once the body was removed. Very polite and professional. The insurance company also arranged for a rental which was on time, clean, and very comfortable (Enterprise). The actual repair was done 1-2 weeks ahead of schedule, and done well, and itemized for my inspection. I was updated by texts regularly so I could plan around the repair work. The location is great also. It's not that crowded to get too. All around a good experience. Jesse did more than expected; he did a thorough search of the rental I returned for my housekeys when I called before Enterprise came by to pick it up (keys were at home actually). Nice to find a company that exudes good service and professionalism.

After a car accident my insurance chose them, they were great. They were very good about explaining my damage, keeping me updated, and finished the car early. I highly recommend them. Service: Steering & suspension repair

Would not recommend them at all. I had an appointment scheduled after a car accident where we were not at fault. Everything was set up ready to go and the insurance company decided to cancel this appointment without permission. We proceeded to call caliber to try and have the appointment reinstated as the vehicle needs to be assessed in person. I have never dealt with such an ignorant or rude person as Jonathan at this location. The man was ignorant, arrogant and rude so we ended up taking our business elsewhere. I have taken my cars to caliber in the past and will never recommend them to anyone ever again.