Saul's Autotek

I recently encountered an unexpected hiccup with my recently purchased used car, and I can't express enough gratitude for the exceptional service provided by Audrey at Saul’s Autotek. Their professionalism, dedication, and commitment to customer satisfaction truly saved the day. Just 11 days after acquiring the vehicle, the dreaded check engine light blinked to life. Of course, I felt a mix of frustration and anxiety, fearing the worst. Upon visiting Saul’s Autotek, I was immediately struck by their willingness to go above and beyond the call of duty. Unlike the dealer I initially dealt with, they didn't brush off my concerns or point fingers at me for causing supposed year-long damage in mere days. They not only inspected the engine but also ensured that I understood each aspect of the assessment. Their transparency and willingness to explain the issues with the vehicle set my mind at ease. They took the extra step of photographing the problematic areas and explaining in detail where

I visited here during this spring trip. Because my car suddenly turned on the engine warning light, it closed my hotel and opened it on Sunday. They found the problems and fixed it quickly(half day), so we were able to travel on the schedules and return home safety. Thank you so much, and I recommend it here!

My car was misdiagnosed, cost me 900 dollars for repairs and three weeks later the left side lower ball joint broke and totaled my car. Your tech is a idiot your lucky I didn't take you to court!