Pep Boys

I arrived at Pep Boys before the open store hours, and found the shop fully open, with all employees hard at work. I got a nail in my tire and this shop was conveniently located. These guys fixed my tire in under 30 minutes and had me back on the road. The whole time I was in the waiting room, the phone did not stop ringing, which to me means lots of people bring their car here because they know the work will be done right. The guys here do great work and I would highly recommend this shop to everyone!

Very nice staff but a bit uninformed on AWD vehicles and the technical aspects. I was rejected service because I did not need all four tires and was told so because it would ruin my differential if I ran different tires. This is NOT true and I believe they try to up sell people using this myth. I ended up removing my own tire and taking it in to get replaced and installed it back on my car. Years later, no issue with my differential… Engineers account for fluctuated ride heights between tires regardless of them all being the same size, type, or tread depth.

Overall, Manny and staff were nice, BUT nice is not make them thorough. I was not aware that turbo hose was disconnected on my vehicle which caused my SUV acceleration to lag, noises, air in engine.. I thought I found a great mechanic but now I'm skeptical . They should've checked before releasing vehicle back to me..