Exclusive Auto

Needed a new engine for my Fiat. They found a used engine with close to the same milage that was on my original engine. Quoted a price and they were fair. Been driving on the used engine for two years with no issues. I have gone for oil changes and have bought accessories for my vehicle from them. I am very happy with their work and trust them. Don't let anyone else touch my vehicle.

Horrible experience to say the least. Brought my car in for an oil leak 10 days ago. My car was running and was having smoking coming out of it. After 2 days, Exclusive Auto finally officially diagnosed my car having 2 "major leaks" according to Mark the service manager. He quoted me $810 to fix the leak and there shouldn't be anymore smoking. I thought the price was extremely high but I had no choice. I needed my car fix so I can drive to work. Four days later, Mark called and said my car is "fixed and ready to go." He said someone took for a 5 mile test drive and everything was good. I stopped by after work. I ended paying $713 (they gave me a discount because they took too long to fix my car). When I went to start my car to drive home, it didn't start. Mark tried and it did the same thing, not starting. Now mind you, my car was running when I brought it in on 8/18/14. After having my car for 4 days, charged me $713, and my car doesn't run anymore. Mark told me he neede

Took my vehicle here in that they said that they were familiar with Mini Coopers and could replace and calibrate my timing chain and transmission. When I asked if they could make sure the engine light indicating that my vehicle was running rich would be remedied, the owner said "of course", "you're not going to pay $1,600.00" and we're not going to make sure everything is ok". days later I get a call and the owner tells me that my car is "fixed" by my alternator is bad and not working. I told him that shouldn't be the case because my alternator was just replaced. He replied with "I don't know what to tell you". Then I asked if he had checked the fault codes and he said "no". I replied with, "well can you?". He checked them and my car was littered with new fault codes that I didn't have before. He told me it was because of my alternator and that they would charge $700 to fix. I took my car out of there to have it repaired by someone else and my vehicle died out on the freeway and had t