AAA Santa Rosa Piner Auto & Tire Center

I had an issue with the cotati location violating house bill 4395, Steve from this location called me to what I thought was to make this situation right, but I was wrong he called to stand on their illegal policy, and batter a customer about how I was wrong or wanting to pay cash, and he justified the refusal of service after my car was taken apart. So much for being a AAA member since 1998. Business has died and now they are refusing Business due to being called out on law violations. This guy should have never called, he made things worse, these people need a staff overhaul from the top down. Steve Paso doesn't sound d or work like a district manager he's about staff over customers.

Edit to update my review, I legit can't say enough good about the people that work at this location. Kyle, thank you so much for being super helpful and honest. Everytime I shop around for tires I always come back to this location, best deals and they actually explain things to you, instead of trying to trick you into paying for extra. Been a customer for years and it's proven a great choice.

The people were very helpful and, even though we didn't have an appointment or belong to AAA, took care of us quickly.