About
Caliber Collision in Santa Monica, California is a trusted auto body shop that provides everything from minor dents and scratches to major repairs. The highly trained technicians have the knowledge and experience to not only get the job done correctly but also to provide customers with the highest quality of service. Additionally, they offer free estimates, rental cars, and a full-service detailing department. Customers can rest assured that their cars will be repaired properly and tasks will be completed in a timely manner.
Ratings for Caliber Collision
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Reviews for Caliber Collision
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Handled my repair with ease and convenience after a personal injury. Returned car to me personally and washed inside and out! 10 out of 10 stars in this day and age where less customer service is the norm.
Keep driving past this Caliber Collision location. Unfortunately, they returned my car damaged and gave me the run around for months. Good customer service and satisfaction is not their concern. It reminded me that the automobile industry is shady even if I am playing by the rules aka using my insurance’s preferred provider and being a respectful and diligent customer. I hope my review will protect a least one potential customer from getting their car returned damaged by this body shop. Service: Body & Trim
My entire family has been clients of Caliber for more than 10 years, and the service was always exceptional. Last week I had an issue of a different sort— my car was vandalized, and spray painted with racial slurs overnight at my house. I have lived in Los Angeles my entire life and have never experienced anything so disgusting and horrible. The thought of driving my car made me sick to my stomach so I had it towed to Caliber. As I explained the situation to Nancy I just broke down. Her kindness and sympathy was very touching. She tried to comfort me as I cried and gave me a a desk to sit at to collect myself so I could call my insurance company. I was a mess. Jack and Sean were at my car within minutes rubbing away, and thankfully were able to remove the paint. Each one of them expressed genuine empathy, and I even got nice hugs. Even now I am still trying to grapple with the situation. It is truly sad that there are still people filled with such hatred. Luckily these three wonderful
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Business Hours
| Sunday: | Closed |
| Monday: | 7:30 AM - 5:30 PM |
| Tuesday: | 7:30 AM - 5:30 PM |
| Wednesday: | 7:30 AM - 5:30 PM |
| Thursday: | 7:30 AM - 5:30 PM |
| Friday: | 7:30 AM - 5:30 PM |
| Saturday: | Closed |