Pacc Automotive

Excellent service. I've been bringing all of my vehicles to this repair shop for a few years now, not one complaint. Many of my co-workers also use them to service their cars and I've heard nothing but good things from them. Prices are good and their quality of workmanship is excellent. They usually remember my name when I walk in the door which makes for a nice and friendly atmosphere.

It's difficult to find reliable and reasonably priced mechanics/auto shop. My neighbor referred me to PACC Auto and I have been 100% satisfied. They are to up front about cost and diagnosis, professional and customer service is important to the guys at the front desk. I'm really happy to have them in town as our go to shop.

My husband and I were customers at PACC Automotive for several years until an incident happened a few months ago. My husband took my Jeep in for an oil change and tire rotation. Not even a mile after picking up the Jeep the driver side rear wheel completely fell off. After calling AAA, the vehicle was dropped back off at the shop later that day. We received a call the next day from the manager during which he informed us that they put the SPARE tire on the Jeep and it was ready to be picked up. Shocked, my husband kindly asked for the wheel to be fixed and put back into the same condition it was in when initially dropped off. With some reluctance, the manager agreed to restore the wheel to its original condition stating that it would take several days to hopefully find the correct wheel. I later learned from another mechanic that the part replaced was the rotor, not the wheel. Meaning the manager initially tried to give the vehicle back to me with a broken rotor and a spare tire. This