Gene's Import Auto Body

Returned to Gene's as I had dealt with Jared a year ago and was very accomodating. This time around I went to ask about a repair that I needed and Bill did not even bother to get out of his chair to answer the question. I was told, through another lady from Bill, to come back in an hour when the receptionist would return from lunch and schedule an appointment. That is not what my question was. Business must be to good to blow off a potential custom like that. Took my business elsewhere and got my 1 question answered immediately.

The estimator I spoke with was very nice and helpful, however the front desk lady was not helpful. She insisted on me using a link on my phone to sign up for an estimate. I tried it and the software is set up for body damage and can not work with windshields. So I asked if I can stop by the earliest available appointment was March 8. How long does it take to see the a windshield needs to be looked at to say yes it needs to be replaced? If you can’t accommodate me you don’t deserve my business!! Post COVID it appears that most businesses care to accommodate customers. As consumers we need to push back and let them know we deserve better!

Only place I trust. They repair our Audi and Mercedes when needed. They come back like it never happened you can't tell any body work was done that is how it should be unfortunately most places are not like that