Big O Tires

Great staff. Although it was busy during weekend the crew took time to fit me in to the schedual and take care of my concerns.

Zero star if I could! I use to do all my oil change here but not anymore. I called before I came to see how much for a brake job! The guy on the phone asked for make, model and year of the vehicle. He said it will be $400 for a full brake job. My vehicle is 2007 Toyota Yaris. I came straight forward and told the guy at the desk I need a oil change ( 5W20 motor oil) and to change only brake pads I didn’t say a full brake job. He didn’t give me a price for the brake pads he said I need to check them first. After taking them off and doing the job he tells me this crazy bill. Not just he overcharged me for stuff that wasn’t changed, he also was trying to lie that I have brake pads in the back. My vehicle has drums in the back not rotors. And I knew that before going there. The total cost for a basic oil change (5W20 Motor oil) and front brake pads and resurface the two front rotors $848.73 I did see the mechanic resurface the two front rotors. But charging me for resurfacing the rotors and

If I can rate no stars I would , it’s crazy my dad went to go for an alignment for my nephews truck he had an accident a week prior . They had told my dad it was gonna be about 3,000 roughly because they said the shocks were bad and other things were damaged so they couldn’t do the alignment . My dad thought something wasn’t right so he went to go get a second opinion from another place in Castro valley they did a whole truck check they did the alignment for 90 bucks my dad asked is anything damaged or needs to be replaced he said nope everything is in good condition that’s why I could do the alignment . Crazy saved my nephew and dad 2,910 bucks …moral of the story always get a second opinion mechanics love to rob money for no reason smh