D&J Auto Repair

The team at D&J auto repair made my experience seamless and easy. They quickly diagnosed the problem with my car that multiple other repair shops were not able to. They provided all the necessary paperwork and worked directly with my insurance company. It’s rare to receive such an impressive level of customer service in any industry. Thank you!!!

I have been going to D.& J since the early 90s I trust them 100% and would not think of taking my car anywhere else. Services: Auto windshield repair, Tires, General repairs & maintenance, Auto A/C recharge, Auto engine tuning, Tire rotations, Vehicle Inspection, Auto tire replacement, Wiper blade installation, Oil change

Since ownership changed hands, their ability to provide even a basic level of customer service has disappeared. They have no idea how to manage their workload, and this results in not calling customers back as promised, or holding on to vehicles for up to a week without even looking at them, then returning the vehicle to the customer without any work being done saying that they were too busy. Parts do not get ordered in a timely manner. When they do give you an ETA, the real time ends up being much longer. Their hours don’t seem to be fixed as the front office people come and go at will. This wouldn’t even be so bad if they at least checked their voice mail or email, but they don’t. They also attempted to charge me double the quoted price—not because they’re dishonest, but because the people at the front desk have no clue what they’re doing. I experienced all of the above the last three times I brought in my vehicle and I will not be returning. What’s happened to D&J is a real tragedy