Toyota Service Center

Went after hitting a pothole and when asking for a discount over the phone a female rep started to laugh. Extremely Unprofessional and rude and when asking if they wash the car after service like they do in the Service dept in Riverside they said The city of San Bernardino does allow that. Funny that they wash the car when you buy it. In short go to the Riverside Toyota. Services: Tires, Steering & suspension repair, Auto tire replacement

Went to the service center and the reps were both professional and polite. Benito Gonzales helped us. The guy was spot on. Didn’t have to wait long. Very attentive answered all my questions. Great customer service. 100% recommended Service: General repairs & maintenance

Today one of our trucks was taken in for service and was scheduled for an oil change & routine service . The advisor CRISTIAN VEGA assisted when arriving at the service shop . The appointment was scheduled for 9 am 1/6/24 and a call for pick up was within an hour. The initial paperwork shows NO OIL CHANGE DONE . They had only done a tire rotation . Before the truck was taken all oil levels were checked before turning in to the facility and when received oil levels were checked and there was no oil change done. We then entered the service department and spoke to CRISTIAN VEGA and asked why no oil change was done when initially the appointment was set for that. He stated they did do an oil change and the paperwork must be wrong . We then call him out on a lie and let him know that all oil levels were checked before and after and showed proof and he then began to change the story. He then immediately took the truck back in for all the original services requested. Once the truck was servi