S & M Auto Body & Repair

Before I sold my car, I took it in to have some items repaired and the car detailed. The work was done promptly and under the original estimate. In fact the interior of the 4.5 year old car was so good, I advertised the interior as "like new" and the outside beautiful also. Ask to look at some of the amazing classic cars they normally work on!

Full disclosure I received no actual automotive service work here. I went in to inquire about their level of smog check certificate because mine had to be STAR certified. They’re not, but the guy was really nice and even looked up the address of one he knew of and wrote it down for me. Great level of service from just that small interaction

Extremely unprofessional, I talked to a guy named Mark who at first was very friendly, I asked if he would help me with my car an 09 mustang rear quarter panel replacement. I told him it was out of pocket and was willing to pay. After I had showed him the pictures of my car he wanted nothing to do with me. Instead of telling me "it was too much work" or "it was beyond his capabilities" or giving me a fair price he decided to inflate the price without even thinking to something that would be undesirable.. he quoted me $5,000 for a rear quarter replacement.. I asked him what if I bought the rear quarter panel he told me you would still be $4,500.. he was looking for any excuse to hang up and I was willing to work with him.. extremely rude and unprofessional.. Service: Body & Trim