Florin Automotive Repair

This place is Amazing! They are all so friendly and helpful. Very upfront with everything and explains details in a plain way, so I can understand what's going on. I'm not a car expert, and barely know the basics. So I love the fact they take time to explain so we are all on the same page. Customers Service is amazing. Every time I call, I get a live person to talk to. All in all they exceed my expectations and I always have a great experience with them.

HORRIBLE customer service. I am simply going to state facts and quote the answer. After our truck was at this shop for 3 (which is what earns our living) 1 week longer than expected, we are finally headed to pick it up. We are happy and released to finally be back in business after having to cancel multiple events, to earn to pay some bills, we committed to events for the following day, we are ready to roll! So we walk in with plans already lined up to start prepping and getting ready when... the truck is not ready. Our mouth dropped. We asked why and when and the daughter of the owner replied “Do you want me to have them stop working on the truck? You all need to get out of here”. I am still in shock! I rest my case.

Leah and her team are the best! Thorough, fair, smart and timely! I highly recommend them!