Duane's Body & Paint, Inc.

This is the best body shop I have ever been to. They work with all insurance companies, offer water and coffee for customers. They have a text alert system that shows you the progress of your vehicle and current estimate costs. They call you to give you updates as well. You can have a rental car be delivered there, get a ride to a rental car company and drop off your rental car there. They are all very friendly and care about each customer. Will definitely pick them again if needed. Car looks brand new, better then it did before.

I got rear ended and AAA recommended me this shop as it was closest to my home. I really didn’t like the girls at the front desk. They didn’t really welcome me or anything. I waited for a bit and finally got my car taken in. They didn’t really explain much just “we can take your car in”. I guess it’s good that they took it in. They seem reliable for the most part. Customer service can use more work.

Duane's did an AMAZING job with my car. They returned it in beautiful condition even better than before I had the incident that needed fixing. I just moved to Sacramento so I didn't know where to take my car. My car got hit at school, but im glad that I took it to Duane's. I hope that I don't need to take my car there anytime soon, but if my luck gets pushed then I will definitely be back. 10/10 recommend! They have great customer service too, so the entire process was handled very smoothly.