Scotty's Auto Repair, Inc

This is the greatest service for car repairing I ever received. I wrongly pumped diesel into my gas tank, and the car locked itself after runnng for one mile. The Scotty technician is very smart, he precisely identified what needs done, and fixed the car in one day wihtout changing any parts. The car runs as smooth as before. They provided a detailed and informative description for what have been done on the car, so I can show the report to other mechnicians in future.

Extremely thankful I found Scotty's Auto Repair. From the moment I called them, Sandee had excellent customer service. very friendly and knowledgeable. I have no clue about cars, let alone getting my car smog checked. as soon as I walked in, Sam and Sandee made me feel welcomed and told me the entire process of the smog check and getting it sent automatically to the dmv. They asked about my day and not once did I feel rushed and was able to get all my questions in. about a week later Sandee gave me a curtesy call to make sure everything worked out with my car. that speaks volumes of their customer service. thank you everyone at Scotty's Auto Repair for taking stress off my shoulders. I will definitely be going back. Service: Smog certification

Got my car towed here because triple aaa said they could give me discount on repairs. They wanted to charge $173 just for an diagnostic and stated that I had to pay for the mechanics “ time “. I kept asking questions and “ Sam “ was completely unprofessional and rude because I wanted to know about the prices. Her exact words was “ THIS SEEMS LIKE ITS NOT THE SHOP FOR YOU “ with an attitude. Customer service is how you get & keep customers.I got my diagnostic from $95 somewhere else and my car is already repaired. Just sharing the experience I’ve received from this shop. Since I can’t respond to sams reply.. I never mentioned getting the diagnostic for “ free “. Nobody in the world would think a diagnostic is “ free “. I had questions and you didn’t really care to answer since I didn’t immediately agree to the $173. Customer service needs improvement especially when a diagnostic is high priced. God bless !!!