Discount auto & tire service inc

Great customer service but 8 miles was put on my car while they had it. I know because they want your EXACT mileage. And when I got in the car 8 miles had been added. That includes 8 miles in gas as well. We won't be back. There are tons of cars there with no where to park. I feel bad for whoever owns those 20 cars.

Called beforehand to check if they would accept my Groupon for an oil change. Guy on phone took down my vehicle details and said they'd be fine to do it today. Upon arrival staff were actually incredibly rude and refused to accept my Groupon or work on my car at all. The shop was also packed full of vehicles so I doubt they would've done this as quickly as the first guy made it seem.

I had stopped by previously to inquire about work to be done and was told they didn’t take appointments, but that if I came at 7:00 am I could expect my vehicle to be in and out in about one hour. My first visit, I was in by 7:30 and my vehicle was out by 1:30. I figured that half hour had cost me 5 hours. My second visit, I arrived at 6:55 am, expecting to get my vehicle back within a few hours. I called at 11:00 to find out the status of my car, only to learn that there had been 11 cars remaining from the previous day that had been in line before my vehicle, and that mine would be available in another hour. In reality, it wasn’t until 4:00 pm that my vehicle was finished, all for a smog inspection, which I could have gotten on the spot anywhere. I will not be going back.