Haven Auto Repair | CarMax Repair Shop

This is my fist time ever experiencing an auto repair company that’s as efficient as Haven Auto. They are extremely professional and they provide such incredible value to their service. From the text message link that directs you to a thorough breakdown of a diagnosis. Attached with descriptive photos and videos explaining what’s going on. The provide proof of the readings on each component that they test. The staff is awesome. Grace at the front desk and Justin whom keeps me 100% updated with everything going on. I’m glad that I discovered Haven Auto. I trust any vehicle of mine In their hands. Services: Air & cabin filter replacement, General repairs & maintenance

Although I had to bring my car back to their shop after I had a new radiator installed, I am still happy with their service. My manufacturers requirement to only use a factory spec thermostat was surprising to their mechanics as well as myself. Their project manager made sure the cause of the problem was found and the return visit was covered under their warranty for the radiator replacement. Based off my interactions with their team they are a trustworthy shop which is why Costco members can go to them for automotive repairs.

Great experience at Haven Auto Repair. The staff was great and the type of service they provide with pictures and text messages is far above what I have experienced at any independent repair shop and much better than a dealership. I ask a lot of questions and was able to speak directly with the technician to get the answers I was looking for. Thank you Haven Auto Repair.