Firestone Complete Auto Care

(925) 265-7677  |   Visit Website
              

Firestone Complete Auto Care in Pleasant Hill, California can be considered a one-stop shop for car repair. It offers a variety of services, including brake shop, oil change, and car battery store. With services such as these, customers can have all their car repair needs taken care of in one place. The staff also takes the time to explain options and procedures to customers, so that everyone has a clear understanding of the repair work being done.

Ratings for Firestone Complete Auto Care

  • Avg. Rating
    3.1 (414)
  • google google
    3.7 (203)
  • yelp yelp
    2.5 (201)
  • foursquare foursquare
    5.5 /10
    5.5 (10)

Reviews for Firestone Complete Auto Care

zen
zen

I took my car in Jun 3 around 1-3pm. I came in for a weird sound my car is making. I was trying to get my car to make the sound but couldn't. Two guys said they could hear a sound and they knew exactly what it was. I was confused because I couldn't hear anything coming from my car but thought maybe it was the loud music in the shop that was making it difficult for me. I asked them what they heard and they said "it's the muffler." Still confused but I figured they knew what they were doing. They took my car and told me to come back in 15 mins. I came back and the guy and the desk said there was no paperwork. So I thanked him and left. I still have the issue nothing changed. They took my car in and pretended to fix it. I don't understand why they interrupted me while I was driving in the parking lot trying to get the sound to appear as if they knew what I was talking about when they clearly didn't. This was a weird experience. Everyone's time was wasted and I have no idea what they were

freddie b.
freddie b.

So, I made appointments 5/27/23 @8am to get full brakes and spark plugs changed . I was told 4x that all this will be completed by noon . When noon came, I went to ask mgr if they are finished they still working on plugs and haven't started the brakes yet . She told me he was working on 4 cars at the same time . I'm from TX this same service at Firestone takes 2.5 hrs to complete, but here in California, they have no work ethics. But when you start asking question and other customers start to hear how they are handling things . They start having concerns now about their rides. No one is held accountable for anything now days . It's a sad world we are in now .

angelo r.
angelo r.

Stevie was wonderful and accommodating. I was able to set an appointment and she got me out in two hours. The shop was slammed, Saturday, Labor Day weekend. She knew it was important for me to make a 4:00 movie with my daughter, she didn’t over promise and told me I would have to leave my car for a few hours. Good customer service and had a calm demeanor ever thought the shop was slammed! Service: Wheel alignment

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Business Hours

Sunday:
9:00 AM - 5:00 PM
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 6:00 PM

Location Map

Firestone Complete Auto Care
715 Contra Costa Blvd
Pleasant HillCA 94523

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