Valley Volkswagon

Other reviews have to be friends: This place looks legitimate but they play more games than Nintendo. My daughter brought her car in for a head gasket job. It took them 2 weeks to call my daughter and tell her what I told them on day 1, then they said 3/4 weeks and $6,420 for the job. We agreed on the price and the timeframe. 5 weeks later we call to check in, they say one more week, we call 6 days after that to make sure the car will be done and ready the next day. The guy starts yelling at my daughter, saying No way it will be done tomorrow and it's going to cost you more on top of the $6,500. So I had to get involved and go pick up the car. When I did so the owner used his dog to try and intimidate me and the cops had to come and mediate the situation. The police told me I had to pay for the work he had done to get the car back. I agreed. Even with the cops in his shop this guy and his dad were as petty as possible and tried to say they wouldn't accept my debt card. After an hour of

Very nice and knowledgeable! Great shop to get your VW back on the road!

I had spent around $3000 with them then about a month later I came in and picked up some drums I was informed that I would have to shave the studs that were stock to make it work the next day I brought him back said I didn't wanna do it that way I was then told that I could not return them because I had ordered them well I did not order them how simply walk back to the shelf and pull them off the shelf himself And they would not do anything for me as far as credit or exchange I've been a very loyal customer to them but their need for $180 was much greater then my loyalty to them was They really made me feel that that $180 was more important to them than any future work I needed done So be careful with these people they need your money more than any business