New United Auto Parts & Truck

Rico has been my family's mechanic and I never been disappointed. As a woman, I always fear mechanics and how they try to make things difficult and more expensive. But Rico is different ....He is fair and honest and all around good guy. His dedication to his customers is wonderful ..I would recommend him to everyone and anyone.

Fair prices but the worst experience I've ever had with a mechanic. Had a tire that I ordered online delivered there. He put it on, but the tire sensor was broken when I picked it up (can't say for sure that he broke it, but it wasn't broken before). I ordered a new sensor, had it delivered there by UPS, he signed his name for it upon delivery, but when I showed up a couple days later to have it put on, he couldn't find it. He ordered a new one, promised me that it was the same sensor, so I went back for the third time to have it put on. He put it on and said it was good to go, but it turns out he put the sensor on wrong (the washer has to go on the outside, not on the inside on top of the seal), so my brand new tire was flat by the time I got home and the wheel had cut the inner tire, completely destroying it. Wasn't even a week old. Finally took it to a dealership; they said the sensor was an off-brand sensor AND wasn't reset, which is why the sensor light will never go off (this guy

Rico is a trustworthy mechanic. They stay within their quotes and don't try to upsell you on things you don't need. I've been to several garages around Monterey, but New United is the only one I'll go back to. I've got a 2004 honda civic and they'll help me keep it running well.