Montebello Autocraft

It took them almost 3 months to finish fixing my car and it is still not working properly. My heated seats were not fixed, nothing on my steering wheel works and gear shifter gets stuck.

Took a car that had been damaged in a collision since I had previously had good results with this shop. After signing off to have the vehicle repaired, the insurance company informed me it would result in a total loss due to the shop updating its findings during tear down. As a result the vehicle was stored for approximately for a week and a half. Since they could not ( or would not) acquire the parts, the shop charged their outrageous rate of $250 a day for storage. This is an absurd fee to charge considering other shops do not charge this gross amount. Even L.A county charges a (comparatively) reasonable rate $140 a day. After not fixing the car, having to surrender it as a total loss since they did not wan't to be liable for any problems that might arise from a partial fix, they seemingly extorted my insurance company for the storage fee. This in effect, robbed us of most of our insurance payout, and now we are left with no vehicle and no funds. I would avoid this shop at all cost,

I came to this establishment through a recommendation from a friend. I received great customer service and even greater results back. I took my truck in for a rear collision insurance fix. Not only did they fix all damage pieces, but they went above and beyond by detailing my truck inside and out. When I got my truck back, it just felt like a new truck again. Highly recommend this establishment