Pep Boys

The customer service is awesome! All of the staff are friendly and even the manager Adam makes it a point to greet me. Which is rare in some businesses, so it is refreshing. The services here have always exceeded my expectations and are fast. Everyone is helpful and resourceful. I am so grateful to have an auto shop I can count on!

From the moment I walked I was greeted by Mark, who was extremely nice. He checked my car in and offered the managers special. Better for the car’s longevity. Sold! Instantly… When I came back for pick up Mark mentioned one thing that might need to get done in the next couple of miles…but of course typical of me I wanted to push it off… but Mark mentioned what’s another hour… your already here… sold again… lol. Came back and car was done. Check out by Greg. And for whatever reason my credit card wasn’t working.. Greg stayed super patient and helpful and offered to run my credit card manually so I could still use my credit card. It know it doesn’t seem like nothing to brag about but it’s the little things in life that matter. Mark and Greg both were super helpful and honestly there were no complaints. I trust these guys and have always come here with my other vehicles… so give them a shot. Thanks guys !

Terrible. I am actually waiting for the corporate office to contact me. They sold us the wrong battery for our van and after 2k of mechanic bills because the car was having issues and not starting, they determined it’s the wrong battery. When my husband went in, the manager was so rude he wouldn’t even acknowledge the error and explained they don’t sell batteries anymore without installation. I then went In the following day with the receipt showing it was sold to us a few months ago & he basically kicked me out of the store because he didn’t want to deal with the situation. The manager treated us so disrespectful, and has zero people skills. It’s so unfortunate that companies can’t stand behind good service, and if they do make a mistake to have the decency to make the situation right. It’s sad.