Collision Pros - Loomis

Brendan and team did an excellent job communicating updates on our Tesla Model Y while it was in the shop for repairs. We heard updates via text every 2-3 days and we had constant communication on the repair completion timelines. It was a really great experience overall - nothing short of pure magic.

The only Tesla recommend shop that got me in the same day for estimate and they were nice enough to temporary fix my car so I can drive it. Every time I called and Sarah at the front desk was able to give me or find out the answer for my concerns.. they did a great job fixing my tesla in the shortest amount of time. I had requested my old parts and they had it all packaged nicely in a box in my trunk ready to go. I would definitely recommend collision Pro if you have a Tesla. Thank you, Sarah. Service: Body & Trim

I have used Collision Pros twice. The first time was an excellent experience, the second time was poor. The first time the work was done well, and the car returned two days early. The second time, the car took twice as long as they had promised And their communication was poor. The automated system communicated wrong information and the people in the office were unresponsive. The paint job done. The second time was poor, but corrected to “good enough“ while I sat and waited. This leaves me not knowing how to write them. Their service and communication is “hit or miss”