Pep Boys

Wonderful and professional team! Thorough with their work. I felt very comfortable and they let me know with explanation the process on what was happening with my car. Very pleased with their work! Alex, Bruce, May & my car tech was very helpful.

I came in on the 11th to get a bunch of maintenance done on my car, including an oil change and break service. May and Bruce were not only great at providing customer service, but support as well. They didn't overcharge me nor upsell me things I didn't need. I'll definitely come back again when I need it! Thank you!

5+ Star Experience. I live closer to other service shops, but having had a truly great experience at the Pep Boys in Culver City, with them skillfully catching a potentially life-threatening issue on my partner's truck, I thought I would drive a little further to stick with what I know, and I do not regret it. From the moment I was greeted on arrival by Alex, to the non-condescending and respectful, but professionally detailed explanations given to me by the Techs Mike and Tristan during the troubleshooting process, I felt no "sales-pitch" pressure in the short time I was there, only an informed and transparent process of what was going on with my car, and what my options were to fix it. I came in with an unknown issue causing my whole car to shake, feeling very uncertain about the mechanical reliability of my vehicle, and they showed me with complete transparency and honesty that it was a simple internal failure of one of my tires. They could have tried upselling me on further expensi