Kern Machinery

Took my weedeater to have them “simply” grease the line spindle and they took it upon themselves to open it up and say it needed a new carb when the weed eater was only 2 years old ????????‍♂️ It’s a top of the line stihl and they said the carb ruined sitting in storage room between seasons “lie” got it back, started the weed eater after in parking lot after 3rd pull so they straight lied to me bout the carb ????????‍♂️ Dishonest desk guy and still never seen or talked to the tech ????????????????????????????????Take ur business to Morris and Levin in Tulare, 100 years of grade A service without lying to you to make an extra $

Absolutely Great guys work there

I called at 8:45 am to get help ordering a new tire for my sub compact tractor. I was transferred to the parts department and was told that they didn't carry tires in stock, but I could order one. I was then put on hold and forgotten for nearly 20 minutes before I gave up and called again. When someone finally picked up the phone again, I asked, again, for the parts department and was placed on hold again. No one picked up this time. I say on hold again for another 10 minutes. For a company that, on their hold message, says they value a customer's time and know how important down time is, they sure aren't happy to help get me running again any time soon.