Caliber Collision

They fixed my car at a good price in a timely manner. I needed to return to have something re-set, and they promptly took me in. Services: Painting, Body & Trim

I highly recommend Caliber Collision. This was my second time working with them, but the first at the Avenida Encinas location in Carlsbad. The communication was exceptional, along the way. Manuel was superb and provided regular updates on status and what was being done. The receptionist, Aleyna was extremely personable, patient and helpful too. I asked her many questions and she was always responsive and kind. I hope I never have a crash again, but if it happens, I will go back to Caliber. Services: Steering & suspension repair, Body & Trim

The employees at this location are nice people. The quality of work is great. The only issue I have is that two different repairs have happened for me and both times I’ve had to make multiple trips back to have everything complete. The first time I was given my car back but the drivers window would not operate properly. I had to bring my vehicle back two more times to have the problem resolved. The second time something was not put back together completely when they returned the car to me. When I called back to report that the item was missing, the service advisor said that the technician told him that the part was never even on my car in the first place. Which wasn’t true. They did decide to order the part and put it on my car, but I then had to return to the shop and get that handled. Like I said, the people are nice but it would be great to have everything handled before picking up my vehicle and coming back repeatedly. Just a big inconvenience to make arrangements to be th