Caliber Collision

I was the victim of a hit and run and I chose them based upon a list of preferred vendors from my insurance company. Lorena at the front desk is wonderful! She's nice and informative and just pleasant to be around. Rick was my point of contact for my vehicle and he always kept me updated and answered any and all of my questions. If I ever have damage to my vehicle again, this is the place I would go.

Was pleased with the customer service and timeliness of the repair. My only critique is that the lights replaced should have been checked more thoroughly. I had to return to get it fixed. Luckily the staff was very courteous and fixed it immediately. Their collaboration with Enterprise made the process much easier.

5 stars for Lorena, she was awesome. Can't say the same for my advisor. Never let me know what's going on ahead of time, had to call for updates every time and messages ignored. Bad bubbling paint job and was told that area wasn't covered. Really?! You painted that area and your not liable? 2 weeks I patiently waited and the guy tells me that's the best they can do and I should come back on Memorial Day? Are you even open, thought that area wasn't covered.