Pacific Tire & Wheel Chester

Went in at 8am right when they opened. Was the first car that was supposed to be serviced. Only needed my rear brakes replaced but instead waited 3 hours as everyone who came in after me was helped before me. Was told I would have a rep call my name when my car was done but I had to go up to the service desk to constantly ask about an update on my car. Eventually when I went to the service desk for the third time, I was told that my car was ready for over an hour. They didn't call my name out at all or even come get me from the customer waiting room.

Had gotten a nail imbedded in my tire and needed a quick fix. I was able to get in and out quickly. My tire repair was $15 and I was in and out of there within 15-20 minutes. I love that is was quick and easy and the repair looks good. The staff were also friendly and welcoming.

I'm a truck driver so I sent my wife to this place. They didn't do exactly what I asked them to do because the tire still went low. But they did solve one of the other tires that had a screw in it for about 15 bucks. We'll see how long this patch last for I'll give an update later.