Jasper's Auto Service Inc

Brought my vehicle in, explained symptoms as felt on FREEWAY. Left the vehicle hoping they would test drive on FREEWAY. Left for a bit, came back and was told “new rear shocks will take care of that.” Trusting the owner (big mistake) I allowed them to replace the rear shocks. Now after paying $398 the vehicle is not close to fixed. When I came back to pickup the vehicle, I noted the owner leaving to test drive the vehicle. He drove it straight into side streets, so I know he never once went on freeway. Perhaps if he had taken the extra time to drive the vehicle on the FREEWAY the issue could of been diagnosed and repaired correctly. Now I am out $398 and still have a un-repaired vehicle. And like the other reviews I can hear the calls to customer explaining so called “bad news” with high quotes. Beware typical scumbag shop!

Being female most of the time mechanics want to take advantage especially because I do not know much about Cars, I find them to be a different language I cannot seem to learn. Lol I was told by other places I needed breaks. I came here for my corolla and only paid 30$ to have them checked and adjusted. After that they said I did not need new breaks. Saved me big time. I drove off feeling like I had just gotten my new breaks. Honest to vehicle needs. Totally recommend them!

Friendly, honest, and quick. They were happy to answer my questions and discuss all of the repair options in my budget. They are sometimes busy so I couldn’t go here for my last oil change but I will be returning in the future.