AutoTek repair

The owners wife who works office is incredibly rude and has no business working with the public and without question will NEVER have my business again. And to make matters worse they had my car all day for a quick 10 minute fix. I would have to say though the technician who's name is Keith I believe was awesome and customer service oriented. AutoTek needs to give that man a raise and learn a bit from their employee. The tech got 5 stars in my opinion.

They do excellent work. I have been taking my car there for years. The reason I can't give them five stars is their communication is horrible or has been with me. Anytime I have to leave my car and I am told I will get a call back in a certain amount of time or have an update on a certain day it never happens. I always have to follow-up with them.

Horrible management and communication, Crooks-kept my car for a week after smog check failed since had to go to STAR smog check,.They reset check engine light and kept car to diagnose problem and reset check engine light so had to drive around to reset. After keeping for a week,I picked up the car and they said they drove around 30 mins a day, I recorded my mileage before leaving the car and they only drove 3 miles. I already had paid before seeing the mileage and confronted them. They of course changed up story and backpedaled. I realize all they did was read original smog check report for diagnosis and charged me 200. plus for smog and diagnostic fee. Scam artists.