Y Tire Auto Repair Alhambra

On 1/13/23, I brought my car to Y Tire Alhambra store to change the tires and got very upset about the attitude that Mr. Bert, a store employee, gave me. I was requesting Alan that I would like to keep the label which is affixed on the tire, Alan said it was ok to let me keep the label, but Bert, the big guy, told him to not give me. Bert then was approached to me and yelled at me “you are too much ……. “ . I asked Alan to retighten to bolts for one of the tires to make sure it’s secure. I told him I didn’t feel comfortable and will lose my life if the bolts are loose. Bert stared at me saying “we can’t re-tighten the bolts “. His nasty attitude made me very angry. Please investigate this incident, if you don’t, I will report it to the Best Business Bureau, Consumer Bureau.

This place is wonderful to service vehicles. Omar is amazing, he is extremely helpful and caring person. So far, great experience here.

This shop is really buttoned up. Costco, Just Tires, other large national tire companies all didn't have my tires in stock. All other shops in the area said it would take a couple of business days to stock them. These guys got em delivered same day within a few hours and gave sage advice on what's actually needed. I didn't feel like they were pushing anything on me--just looking out. Super knowledgable and affable. Will be driving out of the way if necessary to come through for future repairs/replacements. Much appreciated, Simon