Big O Tires

Now I understand why this place has an average 3 stars. They take forever so put aside at least 3 hours for 4 tires, that if you’re one of the first customers. Second, even when the tires are affordable, they charge $57 per tire installation. Which is almost the price I paid for each tire. Having said that, Maricopa doesn’t seem to have an affordable car or tire repair shop.

Had a coupon for $16.95 basic oil change. Apparently this only applies to old cars. A 2019 Toyota is $69.95. Basically a bait and switch. Agreed to this anyhow. Got a call regarding cabinet air filter. Recommended to replace. Not my car so told them no. Got car back and glove compartment is on the passenger side floor. Cabin air filter gone. Obviously made sense at this point to put a new one in. Again, not my car so personally paid $55. This will be the last time any vehicle in my care goes to Big O.

We like this location, and the manager is amazing! A few notes; I know the technicians are quite busy, but on one occasion they “forgot” our oil change and only did the alignment - they’d had our car the entire day. We had to drop the car off the next day so it was an inconvenience. They often seem short staff, which is a bummer. They’re a friendly, local and reasonable and they do a wonderful job of communicating your car troubles. I’d recommend if you can drop the car off for the day.