Quick Lane Tire & Auto Center

Quick lane is great. Landon is AMAZING! I had to take my car in to fix the work that another shop did and get routine maintenance. Landon kept me updated on the progress of the work, my running total, and kept the work within my budget. It felt like a very personalized service. I can't say enough about how amazing she is. Quick lane has my business as long as I will own this car, and it's mostly due to the service that Landon provided.

Scheduled an appointment for my Ford Expedition that had a recall on the climate control blow motor (can cause interior fires if part is not replaced). I was relieved when I noticed I could get my vehicle in quickly with an appointment. Dropped it off and waited a couple of hours only to get a call saying they didn't have the part. When I returned for my vehicle, no instructions, no advice. It's almost been a month and I still have no idea what happened with my vehicle or if they are getting the part in.. They just took my car, held it for a few hours, did nothing, and it was a waste of a couple hours. Other than that, I was greeted well, shuttle service was great, but that's not why I'm there.

Made an appointment online at 8:00AM and checked that I would be waiting. Arrived at 7:45AM. Vehicle wasn't pull into their garage until 9:30AM. Service was completed in 30 minutes. Counter person said typical appointments run 15 to 30 minutes. I paid and left at 10:15AM. It took 2.5 hours for an oil change ONLY. Was told that they were short handed. Do not make an appointment and wait. Plan to drop off your vehicle. Waste of time. Service: Oil change