Service King Collision Downtown Little Rock (Now Crash Champions)

My car is currently there and I must say they are as exceptional as the first time. They worked with me thru this whole process so far and I hope my car gets to come back to me. I will NEVER use anyone else but them. They are dedicated and very thorough on their work. I look forward to seeing my car again. Services: Tires, Painting, Body & Trim

Came twice to try getting some help with a simple job (remove a stubborn bolt). The first time I was told to come back another time since they were closing soon. No worries. Came back and they simply refused to help - "that's just something we cannot do." Wow, I was surprised. And the lady made me feel like I was just a nuisance to her. Won't be getting my business for larger ticket items in the future.

They got me in for an estimate quick but that was it. When I scheduled an appointment, the lady informed me it would take 30 minutes to get an estimate. When I got there, another lady who took the pictures looked at me like I was crazy and said it would take a “day or two”. That’s fine but now it’s six days later and still nothing. If this is how long it will take to get an estimate, I can’t imagine how long it’ll take to get the repair done. Going elsewhere.