Austin Brothers Tire Service

Previously I have had a good experience. Today, I got here for an oil change right at opening and there was only one oil change ahead of me. I went next door to get coffee, and an hour later tlmy car hasn't moved and there are three cars waiting in the bay. The man behind the counter straight up lied to me about how many were in front of me and I told him I'd wait because I didnt have anyone who could come get me. Moments after I said that, another person came in and he offered her a ride wherever she wanted to go. I just feel defeated and my whole day is now planned around a 30 minute oil change that is takes three hours. Please don't treat your customers like idiots. I won't be back. I got my keys back, and I explained to fhe other man what went on. He shrugged and gave me an apathetic apology.

I can't find anything to complain about. They were courteous, efficient, and professional. They rebuilt the front suspension on my 23-year-old truck, and it handles and rides as good as new.

Pulled up on a busy morning. The guys quickly repaired my tire and sent me on my way free of charge. Awesome service. Highly recommend