Caldwell Toyota Service Center

I experienced excellent service each time I had routine maintenance performed on my vehicle. One of the employees was even willing to go out in the rain to move my vehicle so that I wouldn't have to get wet, although she certainly got wet! Everyone who has waited on me has been friendly and helpful. Service: General repairs & maintenance

Excellent customer service,John my salesperson always attentive and helpful

Caldwell Service department is the worst I’ve ever dealt with, I have had issues every time. This past Saturday I brought my car in for a recall and to have a tire replaced. Upon arrival I spoke to the young guy, I told him specifically I had an appointment for recall and tire replacement. It was supposed to be several hours so I had them drop me off at Target with my 9 year old. This was at 11 am, at 1:30 they call and say my car is finished. I say great! We were exhausted and we’re ready to be picked up. He then informed me that they couldn’t pick us up until after 2 because the guy was on his lunch break, super annoyed but whatever. I decide to call back to check and make sure everything was completed because of previous issues. When I spoke to the service tech, he didn’t know anything about replacing my tire. He said he would call me back, this was at 1:35. I do not hear from him again til 3, saying he has no tire and one was never ordered. Even though I had came in 2 weeks prior,