Straightline Automotive

I heared they have great technicians, so went there. They do not communicate properly, see lots of arrogance. I tried to be patient, but happen to loose it. I messed up my day with their attitude. I observed talking to Americans nicely though. I recommend them to install a price board, if they do not have time or patience to communicate.

Initial impression of the shop was based on reviews read online. Was a little apprehensive at first but decided to give them a shot. They were the lowest price quoted for a timing belt change on a Honda Pilot. Dropped car off first thing in the morning. Two gentlemen were present; one was tied up on the phone and the older gentlemen greeted me. I explained to him our needs and the work desired. They were friendly, polite, and knowledgeable. Job was completed the same day later on in the afternoon. Shop appeared clean from the exterior although I didn't see the inside of the garage. The lobby was clean and usually indicative of a clean shop too. Didn't encounter any of the rude interactions as others have experienced. This was our first major service completed here and based on our first experience, we'll definitely be back for a second visit.

Took my Mini Cooper in to have a motor mount replaced and 4 new tires. Great quality workmanship, reasonably priced and friendly people to work with. The only reason I didn't give 5 stars is because they charge an extra fee to use a credit card. Services: Tires, Engine repair