Tillery's Body Shop & Wrecker Service

I have been dealing with this tow company for 2 DAYS trying to get my car towed. They DO NOT know how to run a business. I waited for over 5 hours both days and nobody showed up. The woman running the body shop "Mrs. Tillery" has no means of communcation and puts the blame on anyone but herself. She was also very rude and child like. I told her I had places to be and she asked me if I would just lay my keys on the ground beside my car...

I had my truck towed from Northport's McDonald's to Goodyear on Lurleen Wallace (0.9 mile) about a year ago. I waited in the parking lot for Tillery's for 4.5 hours. My insurance company had set up the wrecker and made an 11 am appt, but he got there at 3:30 pm. This company constantly gives you the run-around and says they're short-staffed or always getting called on wrecks. I don't have any idea why anyone would use them and wish insurance companies would stop bc my husband is going through the same thing right now. He waited 3.5 hours yesterday before giving up bc he needed to be towed from a one-way street that ended up getting too crowded with cars the longer he waited, so they eventually wouldn't have been able to tow after taking their sweet time. This morning the wrecker actually showed up and was JUST about to lower the bed to load his truck on when he got called on an accident and LEFT! I understand an accident is an emergency, but why are you the only wrecker if you know wha

Absolute CROOKS!!!!!! They flat out STOLE our wrecked van!!! Told us it was 580$ to get our van back that they only had in their possession for 3 or 4 hours!!!! They wouldn't even let us come get our belongings. The whole thing devasted my little family & we strongly feel like they gave us such a high price because they wanted to keep our tools!! The lady on the phone was so nasty & the wreck my husband was in almost killed him. They had zero compassion, horrible attitudes & we should have called someone else!!! Calling an attorney!!!