Jenkins Tire & Automotive

In March, my husband and I take my truck in, to have the brakes replaced, my husband told them we wanted metallic brakes. We pick up our truck and they tell us that they have put Ceramics brakes on. My husband didnt agree but we left them on there. We were told they were "supierior" brakes. We were also told we needed to have the front axle resealed. Oh and not to mention that if we didn't have the A.C. compressor replaced it would blow up in our new radiator (which they also replaced) then they came back and said oh no it won't blow up when questioned about it. We get our truck back, and later that afternoon we smell brakes burning. We call Jenkins and tell them that we smell brakes burning they say "oh it's nothing to worry about." Two weeks after we have the axles resealed, we noticed them leaking, we took it to them and they supposedly fixed it. We continue to smell brakes burning for a month. About a week ago, our brakes started smoking. We also noticed that our axle seals are le

We bought a set of tires for our 2019 F450. They spent 3 hours trying to balance them the Friday that they mounted them. We paid $3,200.00 for these tires. They sent us home with a violent shake. Mike said not to worry. They’d get it fixed. To back the following Tuesday where they took all the wheels off again and sent out to TCI to have them balanced in a more sophisticated machine. 3 months later the truck shakes violently. The tires wobble. Mike has failed to respond. Is never in when I call despite the text message he sent promising to get this straitened out and admitting the issue. $3,200.00

Albeit Mike was able to assess, adjust & ultimately avoid the a good portion from the laundry list of skyhigh-priced repairs other shops insisted, I can't help but convey my candor & contempt at the ever rising price (s) in cost to fix a car, no matter how simple or complex. But they do so with a smile!