Firestone Complete Auto Care

If you ask for an alignment, be sure to ask for the measurement report or else assume they did not do it. If they tell you the printer is not working, do not trust them. I stopped by for services today, including an alignment, and the alignment was not done until after I called them out for not having the printout. If they’re dishonest about one thing they’ll be dishonest about another.

This is the worst Firestone location ever. They get a 1 star because of Matt, who was the only competent employee who cared in my experience. The manager and a chick named Maria particularly, have zero customer service skills and are not good faces for this company. After spending about $2,000, my brakes were not right, so I had to return 3 separate days and wait extensive amounts of time-- one of those days Iiterally sat and waited but my car wasn't ever pulled into the garage after a ticket was printed for me to be seen, and it still isn't right. I've never experienced anything like this from what's supposed to be a reputable company, but this location will not see another brown penny of mine. Do NOT have your vehicle servicd here. Services: Tires, Wheel alignment, Brakes, Oil change

Made an appointment for 7am for an alignment and tires rotation. Have the lifetime alignment and tire package. I guess since they weren’t making any money they didn’t care about when to get it done. Had to wait 4 1/2 hours for an alignment and tire rotation is crazy especially when I made an appointment. Won’t be back. Services: Tires, Steering & suspension repair