Rocket Automotive-Transmission

I've been to Rocket Automotive for service several times and have been very pleased. The owner Dan Naran is courteous, informative and above all honest. Dan and his great staff have fixed the problem for me first time, every time and the price is more than reasonable. He's even taken his time to drive me home. I would highly recommend Rocket Automotive for honest, efficient auto service.

Wouldn't recommend to anyone. We used these guys for replacing a transmission that went out while in a trip to Huntsville. The first day (Saturday) he promised to look at it and call us, but he didn't, so I had to find transportation back to Knoxville without knowing what was wrong with the car. On the next Monday he looked at it and said he was replacing the transmission and it would 100% be done by the following Friday but that he would call before then. He never called but I had found a ride leaving for Huntsville at 11am on Friday. I called several times Thursday evening and Friday morning but the girl answering the phone said Anthony hadn't showed up for work yet. So on Friday when I was already past Chattanooga, he called and said he'd ordered the wrong transmission but the right one would be in same day, so it would either be done late Friday or Saturday morning as a worst case scenario. I continued to Huntsville as discussed with him, preparing for the possibility of stay

Went to Rocket Automotive convinced that I had a transmission problem and feared the worst. Dan diagnosed it, found nothing wrong, and took me for a drive to explain the intricacies of a six-speed electronic transmission. All of my concerns were alleviated, the largest of which was being stuck with a thousand-dollar plus repair bill. The only charge was a $45 diagnostic fee. Dan has all of my business from now on. Knowledgeable and honest. Highly recommended.