Satterfields' Auto Tech Services

I was alone and had a flat tire, but couldn’t make it to Satterfield before the tire went completely flat. I called Satterfield and within 5 minutes they sent someone to fix the flat. When we got to Satterfield’s they had a new tire ordered to be there the next day. I’m so thankful there is a trustworthy shop in Decatur!

Not one for leaving reviews good or bad, but people who need their cars to get around or to get to work need to know about my experience. Made appointment to get my truck checked out two weeks out. Told they had 30 cars ahead of me. I figured hey, good mechanics stay busy. Drop my truck off on a Monday morning of appointment date and was told they would call me after they checked it out. Monday and Tuesday pass, no call. Call them Wednesday afternoon to ask if they had checked my truck out and secretary lady told me they had checked it out but they could not figure out issue and was told they would call when they knew what it was. No call that week. Call them again on Monday and was told by a different person that they had not even looked at it because they were so busy but they definitely would get to it Monday or Tuesday. So told two different things by different people which one was it? At this point wanted to pick up my truck and try a different place but I thought waiting with t

Mr Satterfield was very nice and accommodating when we had to get our car towed to his shop early on this Thursday morning on the way to the airport. Needless to say we missed our flight. They made us very comfortable and offered us food and drinks while we waited for my cousin to come pick us up from Birmingham. Very honest and down to earth. Clean shop, awesome people. Thank you, Mr Satterfield and Crew!! -Reid and Sarah