Walmart Auto Care Centers

I try my best not to complain about Businesses on Social Media and to be understanding when things happen. But today has made me realize more and more that big corporations don’t truly care about Customers anymore. As you can see from the screen shots I’ve posted, Walmart Auto Center is scheduled to be open until 7:00. I arrived at the Lenlock Location of Walmart Anniston at around 4:45. No closed sign is posted so I waited at the Auto Center for ten minutes. I then went and knocked on the Door. I returned to my Jeep and called. The Lady that answered and transferred my Call to the Auto Center was very polite and said “I hope they are still open”. A man then informed me “Yeah, we are closed we let our Lube Tech go home early”. So I begin to call Walmart Oxford and after someone attempts to hang up on me a man finally answered and I asked “Your lube Center website says you are open until 7:00, are you still taking Oil Changes?” He replied “No we have decided to close at 5:30 today” Walm

I spoke with the technician, Rachel, and the cashier, Kiki. Both were very helpful. Rachel took my information and that of my vehicle. I just needed a battery replacement. She was very knowledgeable and polite.

Excellent service. We broke down in the parking lot and they came out and jumped us off for free. Advised us to get the warranty on our battery when they could have gotten us to buy a new one there instead. Very polite and professional!