Lithia Auto Body Express

the quote guy n receptionist are nice.. the other people look at u like u don't belong there.. it's a business be ni e to customers.. smdh

My car is in there shop for 2 months now, you will never get an update what’s going on your car.. They will say that you they will call you back but they never will.. I don’t know how to if my car is getting fix or what.. I’m just hoping that if my car is getting fix right and nice..if not I don’t know anymore.. You guys need to replace your customer service.. Service: Body & Trim

Great shop! If you love never hearing a thing from the shop that has had your vehicle for 6 months! Zero updates it's amazing! Silence is exactly what most people want when they're counting on driving a vehicle they own! If you think you're going to call and talk to the supervisor guess what!? Your in luck! The "person" your calling to talk to is perpetually eatting and is somehow always on lunch! The wait staff with assure you.. he'll give you a call back!! Don't forget though. We love silence, you'll never hear back! Amazing! If you choose to call first thing in the morning two weeks later! You guessed it, "good news we're almost done, which vehicle is yours again?" I can't believe this "business" is prospering so well!! Service: Body & Trim