Car Care Center

I would like to start off by saying I was a first time customer. I read some of the reviews even though I am not a person that does so I only read them after my car was given to the shop. I called them on the phone to see if they could replace a CvT transmission I was told yes we can replace them Which that statement was both true and false true part is yes they were able to take out the old transmission and put in the new one the false part was they did not have the tools to relearn my transmission so my car could run. Another false statement while I was talking to someone on the phone was if you get your car in Wednesday you can have it back by Friday I took the initiative to get my car in there Tuesday I got my car back next Wednesday. I can agree there is a big customer service issue there or a lack of communication when it comes to people Sad to say I will not be a repeat customer Service: Transmission

I have utilized Car Care Center for the last 15-ish years for all of my out of warranty service and repairs. I trust them (Brad), they have always performed proper repairs and I've never had to return for re-work. Edit/update March 2023....I just finished with a $2000 routine/periodical maintenance on my 20 year old vehicle. I dropped vehicle off and gave them a budget of $2500(if it needed more then I requested that they contact me). They kept the car for a couple of days and told me they couldn't find anything else on the vehicle that needed service. Pretty nice to know they don't just "find" stuff to make extra money... this is why I trust them. Services: Brakes, Auto maintenance

These guys were great. After dropping my truck off on a Saturday, I went in and spoke with Brad about what I needed fixed. I let him know what my budget was but I also understood that the repairs will cost what they cost. He called me the next day to let me know what was up. They worked out one problem but needed a few more hours to look at another issue. I Said they had to special order the part and he would call when it was done. I told him that was fine. He called the following day, truck was ready. It had more going on then I thought and it runs like a champ now. And they came in below my budget! I would most definitely have them work on my vehicle again. They know what they're doing for sure! Services: Exhaust, Electrical, Auto engine tuning